Senior System Engineer — NetEase Games
Dec 2022 – Mar 2025- Served as primary technical liaison between North American studios and APAC leadership, overseeing IT operations and systems administration across multiple subsidiary studios.
- Managed enterprise Microsoft tenant administration across security, compliance, authentication, automation, endpoint management, Exchange Online, Teams, SharePoint, Purview, Defender, Copilot, and Intune Autopilot.
- Configured secure SSO authentication using Azure Active Directory Federation Services and Okta.
- Administered game development repositories and version control platforms including GitHub, GitLab, and Perforce Helix Core with P4V clients.
- Managed Google Workspace, Microsoft 365, Atlassian Jira/Confluence, and Monday.com for distributed project and studio operations.
- Deployed and managed AWS EC2 infrastructure and Cisco Meraki vMX VPC connectivity using AWS Transit Gateway and IPsec VPN.
- Built and maintained CI/CD pipelines using GitLab and JetBrains TeamCity to support development workflows.
- Configured low-latency file storage, backup, and replication systems using LucidLink and AWS Glacier.
- Provided troubleshooting and technical support for Unreal Engine 5 and UnrealGameSync.
- Oversaw endpoint administration, software deployment, policy enforcement, hardware asset management, and software licensing for North American operations.